We work out the delivery charge based on the distance between our warehouse in Churchill, Worcestershire and your venue. The charge will be included in our confirmation of your quotation.
We deliver at least one day before the event and collect at least one day after. For a weekend event we would deliver on either the Thursday or Friday and collect on the Monday or Tuesday. We will contact you the week before the event to arrange both delivery and collection days and time slots.
If you need to have delivery on a specific day we will always do our best to fit in.
Yes, you can collect from us but bear in mind that most of our equipment is bulky. Let us know in advance and we can advise on what size vehicle you will need.
Yes, you are welcome to come to our premises in Churchill, Worcestershire. It’s best to make an appointment first.
You can add items to your order at any time and if they’re in stock we’ll supply them. You can remove small quantities/items but there may be a charge for substantial changes unless we can re-hire the equipment.
We understand that for large functions such as weddings you may not know final numbers until a few weeks before the event, so we will accommodate small variations. We would need confirmation of final numbers 2 weeks before delivery.
Yes, we check the condition of all our stock each time it returns from a hire so you can be confident that it will be ready for you to use.
As the hirer, you are responsible for the equipment while it is with you. If something is lost or damaged we charge for it at the replacement cost.